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25th Jan 2020 - Visit back regularly to keep up to date with the best deals...

Initial disclosure document

21st Century Motors Limited is authorised and regulated by the Financial Conduct Authority, we are a credit broker and not a lender. We can introduce you to a limited number of lenders. Our firm reference No is : 682528. You can check this on the FCA website or by contacting the FCA on 0800 111 6768. Registered in England & Wales with company number : 08901938 | Data Protection No : ZA105350 | VAT No : 214205361 | Registered Office : Cotton Court, Preston, PR1 3BY

The Financial Conduct Authority is the independent regulator of financial services. The Financial Conduct Authority require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme.

What services do we provide?

We supply brand new vehicles and connect you with lenders who can provide the best finance method for your personal requirements. We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements or general information relating to finance products. In assessing your requirements we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.

Whose products do we use?

As a Financial Conduct Authority regulated credit broker we can introduce you to a range of lenders who may be able to help you finance your vehicle and provide other products/services. We also work in conjunction with National Fleet Services Limited. Their registered address is Unit 5, The Croft, Buntsford

In terms of products, we can supply you with most major manufacturers. We work closely with supplying groups up and down the country allowing us to cater for more of your requirements.

Do we charge for our services?

We offer the very lowest price available, and in return we charge an introduction fee of £249.99+vat (£299.99 incl VAT). This will be invoiced to you as an administration fee after your application has been accepted and only refunded if for any reason the vehicle order cannot be placed. This fee will not be refunded if you decide to cancel for any reason after your order is placed.

21st Century Motors Limited may request an ‘upfront financial commitment’ which will be refunded in full, only following successful delivery. This is only required if the vehicle order can only be processed with financial commitment. Usually on high value vehicles or vehicles that are tailor built to your specific requirements, therfor meaning re-sale will be difficult should you cancel.

What happens if you cancel?

We may need to charge a fee for cancellation of an agreement for Brokering Services with 21st Century Motors Limited as set out in out Terms of Business to the value of £0.00 + VAT to £1,000 + VAT for services rendered. We will not profit from cancellation fees and will only request these if we have been invoiced due to your decision to cancel your order.

This will be requested within 14 days of a cancellation notice being received by us and will be payable by Bank Transfer to 21st Century Motors Limited within 14 days of the charge request being received by the client.

(This does not affect your right to cancel your finance agreement within any cooling off period, in accordance with the Distance Marketing Directive.)

For us to proceed further in supplying our Brokering Services, please can you sign this 'Information Notice' where provided confirming that the details contained in it are yours, accurate and that you are content to proceed. Any undue and unexpected delays in receiving confirmation may impact on the finance rental rates quoted.

Who regulates us?

21st Century Motors Limited is authorised and regulated by the Financial Conduct Authority. Our firms reference number is 682528. You can verify this on the Financial Conduct Authority's Register by visiting the Financial Conduct Authority's website: or by contacting them on 0300 500 8082.

Other services we offer are not regulated by the Financial Conduct Authority however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.

If you have a complaint

Please visit our complaints procedure page.

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