The GDPR will come into force in all EU states from the 25th May 2018.
The GDPR has two main goals:
How does the GDPR change what was previously in place?
The two main things are:
A Data Controller states what happens with personal data and how it is processed. The Data Controller at 21st Century Motors Limited is Mark Conway.
A Data Processor is the person who processes the data. All of the team at 21st Century Motors Limited will be processing data in order to retain control of each individual order ensuring the customer experience remains as high quality as possible.
Once the purpose has been fulfilled and the data is no longer required, is will be deleted.
Within the terms of the quote requests and details submitted each client submits consent to receive correspondance.
You can withdraw your consent at any time without reason. 21st Century Motors Limited will then delete all data help without question.
To request this simply email email@example.com.
Your consent will remain valid for seven (7) years. This is to lease contracts can take up to five (5) years to expire. The additional two (2) years is allocated as one year before and one year after the potential contract start date.
This could be one of the following:
We do not hold any of this information.
The following is data that can be held for various reasons relating to each individuals requirements:
21st Century Motors Limited will never sell your information.
We share your data solely for the undertaking of credit approvals and vehicle ordering.
Certain data will be stored to:
We share your information with:
This is a term used which allows us to communicate with individuals that have shown interest, even if they have not opted in after the 25th May 2018.
This could be an individual who has shown interest in our product or services and we are contacting them to discuss providing it is solely about the products and services we can offer.
Training - all staff will undergo training to learn about GDPR
Password protection - all customer data is sent with a password protecting the information when possible.
CRM systems - our customer relationship management systems are secure with no export facility available to any memebers of staff, other than the Data Controller.
Paperless - we do not use paper at all. All of our documents are online and secure. Should customers post documents to us we scan, process, and shred.
We take security and customer protection very serious. Should a breach occur 21st Century Motors Limited will asses the situation, report it to the necessary authorities and also communicate the breach to any individuals affected.
21st Century Motors Limited will report this within 48 hours and contact individuals affected within 72 hours.
Should you feel it necessary to file a complaint please do this by visiting out complaints page.
21st Century Motors Limited are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 682528
Registered in England & Wales with company number : 08901938 | Data Protection No : ZA105350 | VAT No : 214205361
Registered Office : 16a Cann Bridge Street, Preston, PR5 4DJ
Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. E&OE.
Copyright © 2020 21st Century Motors Limited, All rights reserved.